Privacy Policy
Your Privacy Matters
At CodeSutra.space, your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you access or use our platform. By using this website, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information when you register, browse, or make a purchase:
- Personal Information: Name, email address, and contact details when you create an account or contact us.
- Payment Information: Transaction data, but not your credit/debit card details directly — those are handled securely by third-party payment processors like Razorpay, Stripe, or PayPal.
- Device & Technical Data: IP address, browser type, operating system, and referring URLs for analytics and security.
- Usage Data: Your activity on the site, such as course views, downloads, and search behavior.
2. How We Use Your Information
We use the information collected for purposes such as:
- Creating and managing user accounts
- Processing and confirming purchases of digital products
- Providing customer service and support
- Sending email notifications or promotional messages (if opted in)
- Detecting and preventing fraud or abuse
- Improving user experience and website functionality through analytics
3. Data Security
We implement strong encryption, firewalls, and access controls to ensure your personal data remains secure. However, no system is 100% secure, and we encourage users to use strong passwords and protect their login credentials.
4. Sharing of Information
We do not sell or rent your personal data to third parties. We only share your data under the following conditions:
- With payment gateways for processing transactions securely
- With trusted service providers under confidentiality agreements
- When required by law, such as to comply with legal processes or prevent fraud
5. Email Communication
We may use your email address to send account-related updates, product access, receipts, and occasional promotional content. You can opt out of marketing emails at any time via the unsubscribe link included in such messages.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, remember login details, and collect anonymized analytics. You can control cookie behavior from your browser settings at any time.
7. Third-Party Services
Some services on our platform (such as embedded videos or payment systems) may be operated by third parties. Their privacy practices are governed by their own policies. We recommend reviewing those independently.
8. Children's Privacy
Our services are intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have done so, please contact us to remove the data.
9. Your Rights and Choices
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data (subject to legal and operational limits)
- Withdraw consent for optional data processing activities
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes stated above, unless a longer retention period is required by law or for legitimate business interests.
11. International Data Transfer
If you are accessing our website from outside India, your information may be transferred to, stored, and processed in India or other countries where our service providers operate.
12. User Responsibilities
You are responsible for safeguarding your account login credentials and not sharing them with others. We are not responsible for unauthorized account access due to weak or shared passwords.
13. Changes to This Policy
We may revise this Privacy Policy from time to time. All changes will be posted on this page with a "Last Updated" date. Continued use of our website after any changes indicates your acceptance of the updated policy.
14. Contact Us
If you have questions or requests regarding your data or this Privacy Policy, please contact us at: